Managed services are a great way to transfer general tasks to an expert, in order to reduce costs, improve service quality, and free up internal teams to focus on specific work for your company. A managed service provider (MSP) is a company that provides these services, eliminating risks associated with outsourcing IT when a problem occurs. With managed services, you can be sure that your network is consistently monitored and all upgrade and maintenance tasks are handled. Plus, you can avoid IT service interruptions and mitigate the risk of additional losses.
Adopting managed services is intended to be an efficient way to keep up with technology, access skills, and address issues related to cost, quality of service, and risk. According to a Kaseva survey, 54% of managed service providers reported an increase in cloud management revenues last year, and 65% increased their revenues from cybersecurity services, even during the global economic depression. The evolution of MSP began in the 1990s with the emergence of application service providers (ASPs) that helped pave the way for remote support of IT infrastructure. A truly qualified managed services partner will offer a flexible service model that allows you to determine the level of service you need, whether that means keeping the lights on or outsourcing your entire IT department in your company.
At the outset, make it clear to the managed service provider that you expect to be included in your company's IT activities. In the new economy, IT manufacturers are currently moving away from an immediate resale to a more personalized managed services offering. Managed services are available to small businesses looking for outsourcing options for their IT needs. Managed service providers find talent the same way other companies do, through networks and job offers. A managed service provider that doesn't properly care for its own infrastructure may not take care of yours properly.
Organizations can leverage managed IT to reduce internal IT workload or fill gaps left by existing IT roles and skills. Managed service providers have lately evolved to offer services that support strategic and long-term business planning. These services can include digital transformation consulting, compliance audits, technology plans and needs assessments. These services can be used to lighten the workload of internal teams, supplement teams that cannot meet IT demand, or replace internal teams. In conclusion, managed services are a great way for businesses of all sizes to reduce costs, improve service quality, and free up internal teams to focus on specific work for your company. Plus, you can avoid IT service interruptions and mitigate the risk of additional losses.